Privacy Policy

IDENTIFICATION OF THE DATA CONTROLLER

Name: Assetcrest Tourism, SA

Registered office: Rua Dr Emílio Peres Nº 88, 4050-007 Porto, Portugal

Company Registration Number: 517079291

Telephone: +351 937 730 663 (call to the national mobile network)

E-mail: [comercial@serviced-apartments.pt](mailto:comercial@serviced-apartments.pt)

INFORMATION NOTICE

The protection of personal data of individuals in Portugal is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and by Law No. 58/2019 of 8 August, which ensure the protection of individuals with regard to the processing of personal data and the free movement of such data.

“Personal data” means any information of any nature and regardless of the medium, including sound and image, relating to an identified or identifiable individual. Therefore, the protection does not cover data relating to legal persons.

An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity (for example, their name associated with their telephone number or e-mail address).

By reading this Privacy Policy, the User is informed about the processing of their personal data carried out by Assetcrest Tourism, SA through the website [www.serviced-apartments.pt](http://www.serviced-apartments.pt) .

PURPOSES OF PERSONAL DATA PROCESSING

The personal data we collect and process through the above-mentioned Website will only be used for the following purposes:

1. Managing the contracting of services carried out through the Website, such as contact requests or booking management;
2. Periodically sending communications containing news related to the activities of Assetcrest Tourism, SA and the sector in which it operates;
3. Anonymous and aggregated analysis of the use of the services, in order to identify User habits and trends, with a view to improving the services offered and meeting the specific needs of Users;
4. In the event of a contract being entered into, the data collected through this Website, together with any other data obtained within the scope of the contractual relationship, will be used for human resources management, to ensure compliance with legal obligations and to provide employees with the means necessary to carry out their professional activities;
5. Compliance with national and international legal provisions, or execution of an order issued by the competent judicial authorities;
6. Compliance with legal obligations arising from applicable data protection legislation, as well as the exercise of data subjects’ rights, in particular the defence of a right in legal proceedings.

Assetcrest Tourism, SA guarantees the confidentiality of all data provided. Although Assetcrest Tourism, SA collects and otherwise processes data securely and takes measures to prevent its loss or manipulation, using the most appropriate techniques for this purpose, it should be noted that the collection of data over open networks does not allow personal data to be transmitted under conditions of absolute security, and there is a risk that such data may be accessed and used by unauthorised third parties.

Failure to provide data marked as mandatory may result in the inability to respond to the data subject’s request.

LAWFUL BASIS FOR PROCESSING PERSONAL DATA

Assetcrest Tourism, SA processes Users’ data:

1. when they freely, specifically, knowingly and unequivocally give their consent to the processing of their personal data for specific purposes; and/or
2. when necessary for the performance of a contract to which the User is a party, or for taking pre-contractual steps at the User’s request; and/or
3. to comply with legal obligations to which Assetcrest Tourism, SA is subject; and/or
4. for the purposes of the legitimate interests pursued by Assetcrest Tourism, SA or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require the protection of personal data.

The User guarantees that the information provided is true, accurate, complete and up to date, and is responsible for any damage or loss, whether direct or indirect, that may be caused as a result of breaching this obligation.

If the data provided belongs to a third party, the User guarantees that they have informed the third party of the matters contained in this document and obtained their authorisation to provide their data to Assetcrest Tourism, SA for the purposes indicated.

DATA RETENTION PERIOD

Assetcrest Tourism, SA only retains and processes your personal data for the period necessary or required to fulfil the purposes described above, applying appropriate data retention criteria to each processing activity and in accordance with the applicable legal and regulatory obligations.

Assetcrest Tourism, SA retains personal data in its systems in such a way that it is possible to identify the data subjects according to the following criteria:

• for a period no longer than necessary to fulfil the purposes for which the data was collected, unless otherwise provided for by legal or contractual obligations;
• to comply with specific legal or contractual obligations;
• where applicable and lawful, until the Data Subject requests to object to or erase the data.

DATA DISCLOSURE

In addition to disclosures made in compliance with legal obligations, the Data Subject’s personal data may be accessed, in addition to Assetcrest Tourism, SA, by:

• external service providers of Assetcrest Tourism, SA, acting as data processors;
• national and international companies belonging to the same group as Assetcrest Tourism, SA;
• authorities in general, administrations, public entities and bodies, both national and international;
• Assetcrest Tourism, SA

INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, with no international transfers of data to third countries or international organisations.

In the event that personal data is processed outside the European Economic Area, this will only take place following the implementation of appropriate safeguards and the required level of protection, in accordance with personal data protection legislation.

INFORMATION SECURITY

Assetcrest Tourism, SA has implemented appropriate technical and organisational security measures to ensure the security of the personal data provided by the User, with the aim of preventing its alteration, loss, processing and/or unauthorised access, taking into account the current state of technology, the nature of the data stored and the risks to which it is exposed.

Personal data is processed with the level of protection legally required to ensure its security and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology. The User acknowledges and accepts that security measures on the Internet are not infallible.

If Assetcrest Tourism, SA outsources to other entities the provision of services involving the transfer of personal data, such entities will be required to adopt the necessary technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorised access or any other type of unlawful processing.

EXERCISE OF RIGHTS

In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification and, where applicable, restriction of processing, erasure, data portability, objection and withdrawal of consent, under the terms of the GDPR, by submitting a written request through any of the following means, specifying the right or rights they wish to exercise:

• E-mail: comercial@serviced-apartments.pt ;
• Postal address: Rua Dr Emílio Peres Nº 88, 4050-007 Porto, Portugal

SUPERVISORY AUTHORITY

The User also has the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) regarding matters relating to the exercise of their rights and the protection of their personal data, should they consider that their data protection rights have been violated.

THIRD-PARTY PAGES

The Website may contain advertising, links or other content that links to or redirects to pages and services provided by suppliers, advertisers, affiliates, sponsors of Assetcrest Tourism, SA and other third parties.

However, Assetcrest Tourism, SA does not control the content or links that appear on such pages and is not responsible for the practices used by those pages or websites. Assetcrest Tourism, SA recommends that Users consult the privacy policy of such pages, as well as their terms and conditions.

Searching or interacting with any other website, including those that contain an external link to the Website, is subject to the terms and conditions of that website. Under no circumstances shall Assetcrest Tourism, SA be responsible for such access or use.

PROCESSING OF DATA CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE AS AN INDEPENDENT DATA CONTROLLER

Without prejudice to the processing of data collected through the Website being the responsibility of Assetcrest Tourism, SA, as identified above in Section 1 of this Privacy Policy, we inform the User that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and company registration number 515 139 092, may, in specific situations, act as an independent Data Controller, independently determining the purposes and means of processing.

This applies, in particular, to data processed to ensure the operation, maintenance and security of the booking engine.

In such situations, the User’s data will be processed in accordance with the information below:

• Purpose: to ensure the operation, security and continuous improvement of the Website;
• Lawful basis: legitimate interest;
• Retention period: for the period strictly necessary to fulfil these purposes.

Mirai ensures that, even in these situations, it only processes the data strictly necessary, adopting appropriate technical and organisational measures to ensure its security and confidentiality.

The User may exercise the rights referred to in Section 9 by submitting a written request through any of the following means, specifying the right or rights they wish to exercise:

• E-mail: portugal@mirai.com;
• Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil

The User may also exercise the rights provided for in Section 10.

CHANGES TO THE PRIVACY POLICY

In order to ensure that this document remains appropriate, Assetcrest Tourism, SA reserves the right to review this Privacy Policy whenever it considers appropriate. Users are therefore advised to check this privacy policy regularly and/or whenever they access the Website.

Updated on 25/08/2026.